Privacy Policy
OUR COOKIES WEBSITE STATEMENT
Cookies are small text files which a website may put on your computer or mobile device when you first visit the website. The cookies will help the website recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term ‘cookies’ in this policy to refer to all files that collect information in this way.
We use cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you use the website and also allows us to improve the services we provide to you.
Types of Cookies We Use
Strictly necessary cookies – These are essential to enable you to move around the website and use its features, such as accessing secure areas. Disabling them may mean you are not able to access parts of our website.
Analytical or performance cookies – We use these to collect information about how visitors use the website, for instance, which pages visitors go to most. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Some of these cookies are known as analytic cookies which allow us to monitor website traffic using industry accepted third parties.
Functionality cookies – These recognise you when you return to our website and remember changes you have made such as text size, fonts and other customisations. This helps us personalise our content for you.
Targeting cookies – These record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, and the advertising displayed on it, more relevant to your interests. We may share this information with third parties for this purpose.
For more details on the specific cookies we use, why we use them and when they will expire, please see Part 1 of Appendix 1 of this Cookie Policy. For third-party cookies, see Part 2 of Appendix 1.
Please note that third parties (such as advertising networks and providers of external services) may also use cookies on the website, over which we have no control. These cookies are likely to be analytical cookies, performance cookies or targeting cookies.
Most browsers accept cookies automatically, but you can change your preferences by adjusting your browser settings to refuse the setting of all or some cookies. Please note that if you block all cookies (including essential cookies), parts of the website may not function properly.
Privacy Policy
We are Prudent Supported Living Limited, a company incorporated in England and Wales (Company No: 13888127). Our registered address is Bridge House Business Centre, Office 11, NG10 1NL, Nottingham.
(“Prudent Supported Living Limited” / “we” / “our” / “us”). We are committed to ensuring that your privacy is protected. We comply with the Data Protection Act 2018 and the UK GDPR together with any other relevant data protection and privacy legislation (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy.
This Privacy Policy (together with our website terms and conditions and cookie policy) sets out how we collect personal information from you and how we will process the personal information you provide. By visiting the website at www.prudentsupportedliving.co.uk (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
What information does Prudent Supported Living Limited hold and how will we use it?
Information you give us: You may provide information by completing enquiry forms on the website or by requesting marketing information. This may include your name, email address, address/location, and phone number.
Information we collect automatically: We may collect technical details such as IP address, login information, browser type/version, time zone, browser plug-ins, operating system and platform, as well as information about your visit (pages viewed, page response times, errors, interactions, etc.).
Information from other sources: We may receive data from other websites or services we operate.
How We Use Your Information
We may use the information we receive and/or collect about you via the website to:
Fulfil our obligations under any contract.
Provide you with information or services you have requested.
Send you newsletters and marketing information (if you have consented).
Notify you of products and services that may interest you.
Permit third parties to contact you where you have provided consent.
Monitor website usage and improve our services.
Prevent fraud and enhance security.
Analyse performance and effectiveness of campaigns.
Where we process personal data based on your consent, you may withdraw this consent at any time by contacting us at https://prudentsupportedliving.co.uk/contact-us/.
If you prefer not to receive marketing information from us, you may unsubscribe via any email we send or contact us directly.
We will not share, sell or distribute your information without your prior consent, unless required to do so by law.
Your Rights
Under Data Protection Legislation, you have the following rights:
Access to your data
Rectification of inaccuracies
Right to be forgotten
Right to restrict processing
Data portability
Right to object
Protection against automated decision making
We do not carry out automated decision making using your personal data.
Third Party Sites
Our website may contain links to third party websites. These are provided for convenience only and we do not endorse, approve, or have responsibility for the content, products, or services offered on them. Always review their Privacy Policy before submitting any personal data.
How Safe is Your Information?
We use various levels of security technology to protect your data. While we take every reasonable step to keep your information secure, the transmission of data via the internet is not completely secure and is at your own risk.
Passwords provided to access certain areas of our website must be kept confidential and not shared with anyone.
Disclosure of Information
We may share your personal data with:
Any member of our corporate group.
Business partners, suppliers, and subcontractors for the performance of contracts.
Third parties (with your consent) for marketing purposes.
Analytics and search engine providers.
Legal authorities if required by law.
If we sell or acquire business assets, your information may be disclosed to prospective buyers or sellers.
All data is stored within the UK or the EEA unless otherwise agreed with you.
Your Right to Complain
If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the Information Commissioner’s Office (ICO). More details: https://ico.org.uk/.
Contact Us
If you have any queries about this Privacy Policy, please contact us:
Need to Make a Referral?
Whether you’re a family member, social worker, or healthcare professional, we’re here to help you take the next step with ease.
Our referral process is simple, supportive, and tailored to each individual’s needs.
